Support
Email njvanderbyl@gmail.com. Include your iPhone model and iOS version if it's a bug, and a screenshot if you can. Typical reply time: a couple of days.
FAQ
My progress disappeared after reinstalling.
Progress is restored from iCloud if you were signed in when you last played. Open the Shop → iCloud → Load from iCloud. If you weren't signed in, the save lived only on the device and can't be recovered — sorry.
The game says an iCloud save is ahead — which should I pick?
"Load iCloud save" replaces this device's tower with the one from your other device. "Keep this device" uploads this one instead. Pick whichever tower is further along.
How do I earn Awards without paying?
Deliver VIPs in the lift, place creatives in their dream role, complete daily missions and achievements, keep a login streak, and watch optional rewarded ads in the Shop.
A creative won't work on a floor.
Department floors hold three creatives; studios hold five residents (more when upgraded). Each tier of work needs one more creative on the floor.
What does "Go Public" do?
At 50 floors you can reset the tower for permanent shares (+5% income each). You keep awards, items, the perk tree, achievements and the logo wall.
Restoring purchases.
Shop → Restore purchases. The Agency Pass is tied to your Apple ID.
Refunds.
Purchases are handled by Apple: reportaproblem.apple.com.
Known issues
- None yet. Found one? Email us.